COVID-19 Important Updates

3/16/2020 | Stephanie Marsh

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Important COVID-19 Update:

We are Open!  By appointment - with limited hours.  

As we carefully transition our team back into the office, our lobbies will remain closed until further notice.  We are assisting customers in-person by appointment during limited hours.  Please review the following to determine the next steps:

  • For the continued health and safety of our communities, we would like to continue utilizing email capabilities, phone communication or virtual meeting when possible.
  • If your situation requires an in-person meeting, we are making appointments between the hours of 10:00 am and 4:00 pm.
  • Limit of two people in attendance at an appointment.
  • We ask that all visitors to our offices wear a face mask and practice social distancing guidelines.
  • All visitors passing the entry shield will be required to wear a mask and complete a health screening form.
  • As always, if you have any questions, please give us a call to discuss.

Thank you for your patience and understanding of our new guidelines.  To schedule an appointment, please contact your local office by phone or email.  Contact information can be found by visiting our locations page.

Local Office Updates:

*as effective Monday, November 23, 2020

Albion:  Lobby Closed, available by appointment only; no walk-in appointments available

Auburn:  Lobby Closed, available by appointment only; no walk-in appointments available

Carmel:  Lobby Closed, available by appointment only; no walk-in appointments available

Cicero:  Lobby Closed, available by appointment only; no walk-in appointments available

Columbia City:  Lobby Closed, available by appointment only; no walk-in appointments available

Greenfield:  Lobby Closed, available by appointment only; no walk-in appointments available

Greenwood:  Lobby Closed, available by appointment only; no walk-in appointments available

Huntington:  Lobby Closed, available by appointment only; no walk-in appointments available

Indianapolis:  Lobby Closed, available by appointment only; no walk-in appointments available

Lebanon:  Lobby Closed, available by appointment only; no walk-in appointments available

Leo: Lobby Closed, available by appointment only; no walk-in appointments available

South Bend:  Lobby Closed, available by appointment only; no walk-in appointments available

Tipton:  Lobby Closed, available by appointment only; no walk-in appointments available

Key Resources:

We will be posting updates to this thread as additional information becomes available, please check back for the latest agency information.

You can locate phone numbers and email addresses for all of our offices by clicking the following link:  Local Office Contact Information